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Why isn't my withdrawal working?

Before you open a support ticket, please make sure of the following:

  • That you have actually submitted a withdrawal request.  When one succeeds, you will see an entry in the Pending Withdrawals box.
  • If you do not, please check the top of the page for any error messages.
  • If you get "INSUFFICIENT_FUNDS", it means you have entered more coins than you have.  This can happen because we take TXFEEs out of your BALANCE, not the amount you enter in.
  • If you do NOT have 2fa enabled, an email confirmation is required.  If you do not receive this, please check your spam folder.  At any time you can cancel your withdrawal and resubmit it to have the email sent to you.

 

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8 Comments

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    Abiegalesweetness

    Good help full

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    Steven azzopardi

    Ok my withdrawl for ripple says pending at the bottom and Reserved at the top it's been like this for hours and hours will not let me cancel says cannot with DSL in progress . What's happening . I made a withdrawl before this with no problem with ripple .

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    Lina Steinbrook

    I just need to know how to complete my withdrawal address process?.. Were i can get the address from?. the deposit address is already on it.How about the withdrawal address were i can get it? HELP

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    flowpapi
    as I can do to activate my account again thanks???
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    Arjee Lloyd Basilan

    Please help, i withdraw coins to my Bittrex account and the STATUS said "Completed" but I didn't received  on My wallet..

     

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    Liam Wilson

    I also withdrew btc from my account into my wallet, and although it says completed, it has not cleared my wallet. 

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    Tareq Rahman

    My withdrawl for ripple says pending at the bottom and Reserved at the top it's been like this for hours and hours will not let me cancel says cannot with DSL in progress . What's happening??

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    vargas23

    I have pending withdrawal for XRP Ripple, and sometimes i got this There was an error processing your withdrawal. Please try again. Error:SEND_TO_DEPOSIT_ADDRESS_DENIED. Is there any trouble with Ripple? Pls advise.

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