You have a knack for providing best-in-service customer support – written or verbal, you are dedicated to helping customers. Here’s your chance to be a creative trailblazer who shapes the future of customer support at Bittrex. We’re hiring for a Customer Support Analyst who will provide the first line of response to customers around the world. We’re committed to our customers and that means continuously improving our support team’s capabilities, tools, and procedures. You’ve got a flair for helping customers so take a leap, push your boundaries and get out of the cookie-cutter work life where you are just a number among hundreds or thousands of employees. Here you are a valued thought leader, shaping the future of blockchain and driving the next decade of customer service in fintech. You’ll be a core contributor at a company that’s in the forefront leading the change. Problem solving, creativity, communication, attentiveness, and a good sense of humor are key in this role.
You’ll be working side by side with the sharpest minds in cybersecurity, law, and technology moving the blockchain revolution further. Together we’ll drive customer service to the next level. To help us stay ahead, you’ll have to be nimble and make smart decisions.
You’ll be part of a culture that gets it. You need a life outside of work, flexible time off when you need it, benefits that keep you healthy and happy, and competitive pay. Sounds good? Keep on reading…
How do I know if I’m right for this job?
- Do you enjoy helping customers? (ok, good, just checking)
- You are a great communicator. Written or verbal – people understand you.
- Do you have a knack for problem solving and troubleshooting issues?
- Do you live, breathe and dream customer service?
- Are you ready to leave the big company mentality and structure?
- Wish you had more flexible time off when you needed it?
- Ready to make excellent decisions and judgement calls?
What Perks are in it for me?
- Be on the cutting edge of blockchain technology.
- Very competitive benefits.
- Premiums covered 100% for employees for medical, dental and vision insurance.
- Generous paid leave policies.
- Flexible time off policy, paid holidays and floating holidays.
- Invest in your 401K with a company match.
- We aren’t a cookie-cutter company.
See if you meet the qualifications:
Customer Support Analyst: https://bittrex.breezy.hr/p/e09f5b769deb-customer-support-analyst
Not interested in this job? Check out all the available positions at Bittrex here: https://bittrex.breezy.hr/
Bittrex is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.